Our Complete-IT support packages are specifically designed for the smaller enterpises out there that want the benefits and competitive advantage that modern enterprise technology can bring but simply do not have the resources to have their own dedicated resources.
We have a range of pre-made offerings to suit your exact needs and budgets and also offer a bespoke package that allows you to mix and match the exact services you need.
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The Basic Complete-IT package provides enterprise class, energy efficient, managed desktops, data storage and productivity applications.
The service offers the following benefits and more:
90% reduction in electricity costs and CO2 for desktops
Software patching and version upgrades included as standard
Includes Anti Virus, Firewall, MS Windows, MS Office Standard
Energy efficient hardware and 22" wide screen monitors
200GB managed network drive for shared data
5GB Home Drive per user with secure personal access
Secure remote access allows staff to log on from home, if required, as standard
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The Premium Complete-IT package provides everything in the Basic package plus the addition of a 5GB Exchange/Outlook mailbox per user.
Using exchange brings the true power of collaboration such as shared calenders, voice mail/fax integration.
The service offers the following benefits and more in addition to the Basic service:
Emails are stored securely and backed up
Optional archiving ensures compliance audits can be met
Additional shared mailboxes can be created if required
Emails not restricted to the PC you downloaded them to
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For clients wanting total peace of mind with their IT, freeing them up to focus on their business, the Ultimate Complete-IT package provides everything in the Premium package plus the addition of a service desk agreement for all users and systems.
On average, users call the service desk 1.75 times per month ranging from the trivial to the more complex problem.
It includes the following benefits in addition to the Basic service:
Incident, Problem, Change and Release management
Asset management with detailed CMDB
Secure remote access to facilitate support
Full range of 1st, 2nd, 3rd line support + escalation managers
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We also offer a full range of bespoke packages designed to your specific needs. Simply mix and match from our service menu to create the exact service you require.
We offer a very open pricing structure so you can see exactly what all the options cost allowing you to weigh up the full cost of the solution on offer.
As an indication, below are some of our prices:
Standard fully managed desktop from £32.50 / month
200GB managed network shared drive: £50.00 / month
5GB Exchange Mailbox: £5.00 / month
Energy efficient desktop & screen from : £ 7.50 / month
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If you would like any more information on what we can do for your business, please contact us for a no obligation, no hassle discussion of your requirements.