All prices are exclusive of VAT @17.5% and are also exclusive of any loyalty/volume discounts that may be applied. Details are available on request.

Day Rates

Consultancy services are priced on a per engagement basis once the extent of the work has been identified.

However, an indication of our typical day rates for the five levels of consultants we use is given below:

Grade	Typical Role	Day Rate
1	Helpdesk	£200
2	Desktop Support, Junior Developer, Floor Walker	£350
3	Server Support, Developer, Junior Project Manager	£500
4	Technical Consultant, Project Manager, Senior Developer	£650
5	Technical Architect, Senior Project Manager	£800

Maintenence Package Fees

Package:	Support20	Support35	Support55	Support75	Support105
Monthly	£950	£1,500	£2,500	£3,500	£5,000
Annually	£9,750	£15,500	£25,500	£35,750	£51,000
Annual Saving	£1,650	£2,500	£4,500	£6,250	£9,000

Service Level Premiums

Package:	Gold	Platinum	Diamond
Fee Premium	0%	25%	50%

Overall Monthly Cost Matrix

(excluding 15% discount if paid annually in advance)

	Support20	Support35	Support55	Support75	Support105
Gold SLA	£950	£1,500	£2,500	£3,500	£5,000
Platinum SLA	£1,250	£1,750	£3,250	£4,500	£6,250
Diamond SLA	£1,500	£2,250	£3,750	£5,250	£7,500

Ad-Hoc Support

For clients not requiring our maintenance agreements we offer the following rates on an ad-hoc basis

• Helpdesk Service - £45/hour
• Desktop Support /Build Engineer -£90/hour
• Server Support /Consultant /Trainer - £125/hour
• Lead Consultant / Project Manager - £150/hour
• Solutions Architect - £200/hour
• Callout fee - £150 per incident if a site visit is required (plus minimum 3 hours charge rate for respective service).

Discounts

All of our project based fees are subject to a number of volume based discounts including:

• 1% per person-month of an engagement after the initial three months
• Additional 1% for every candidate placed and actively employed via our sister company Polestar Recruitment
• Unless otherwise agreed discounts are capped at a maximum of 20%

Our maintenance agreements are subject to the following discounts for each consecutive year of engagement:

Support Level	Discount
Support20	1% per Year
Support35	2% per Year
Support55	3% per Year
Support75	4% per Year
Support105	5% per Year

Referral Fees

Any person or organisation referring a client to either Cherry Tree IT Limited or our sister company Polestar Recruitment Limited who is then successfully engaged will receive 5% of the first three months invoices as our way of saying thanks. Terms and conditions apply; full details are available on request.